Common Questions

What are your business hours?

Our business hours are Monday-Friday, 8:00 am to 4:00 pm/ CT.

We are closed on Sundays and out of office. Any messages or inquiries will be reviewed and responded to by Monday.
Where do you serve?

We are located in Chicago and happily serving many surrounding areas. Reach out to us by email or from our website to find out if we serve in your area.
How can we reach out to customer service?

We will be happy to respond to any question or concerns by our email:

info@happylemoncleaning.com or from our live chat box on our website.

Please allow 24-48 hours for a response
Do I have to be home during my cleaning?

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Payment / Scheduling

Can I reschedule my cleaning?

If you need to reschedule your cleaning, please let us know at least 48 hours in advance.
Can I cancel my cleaning?

We understand things happen. In any case that you would like to cancel your cleaning, we just ask that you let us know up to 48 hours in advance. Otherwise you will be charged 100% of the security deposit paid before cleaning.
Can I get a full refund?

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What are your business hours?

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How do I renew my subscription?

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What type of payment methods do you accept?

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Can I get a full refund?

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